Off the Top of My Head

You are a Worthless Criminal…Now Please Buy From Us

I find it amazing when in this day and age with so much competition, a site can actually go out of its way to try to block a sale. I am designing some new sites with OSCommerce and I found a template site that was actually pretty good. If I remember them right, I found them by clicking their AdWords ad so that told me they were looking for my business. So I settled in, spent a while finding that perfect template for a good starting point and once I had, placed an order for it. It was only $175 so I slapped it on my Credit Card.

Now I was expecting to get to work today with it but low and behold, they want to verify the sale. No problem even though I’m a bit annoyed they never mentioned this before but none the less I went on their Live Chat and talked to a “Billing Representative”. “Where do you live?” was the first quick fire question to which I promptly answered Ireland. I imagine they thought I said Iran or another country in the Axis of Evil because immediatly I was told I needed to fax proof of identity. They actually wanted me to fax documentation that could be used to fake my identity to complete strangers! I refused and right away they said I couldn’t order from them. I had to actually ask for a refund as it wasn’t offered. On top of that I won’t see my hopefully refunded money for 2-3 days.

We are www.hypertemplates.com, our pleasure wasting your time

This entry was posted on Wednesday, April 12th, 2006 at 11:19 am and is filed under Online Business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.